Top 10 Most Common Questions                                                                                                                

  1. Is this a real QuickBooks Merchant Services merchant account?
    a) Yes. We are an authorized sales office of Innovative Merchant Solutions (IMS). IMS provides the processing services for QuickBooks Merchant Services. We will establish your merchant account with QuickBooks Merchant Services.

  2. Are the fees the same as the fees listed on the QuickBooks website?
    a) If you apply through our office, some fees are actually lower such as:

    • The monthly fee which is reduced from $19.95 (as advertised at quickbooks.com) to $14.95 (savings of $5/mo).
    • The $59.95 setup fee is waived as well. All other fees as advertised at quickbooksmerchantservices.com will apply.

  3. Is the QuickBooks Software really FREE?
    a) You will receive the latest version of QuickBooks Simple Start or Pro software, depending on your needs, via download within one to two business days of your merchant account approval. This is a full version and not an academic, or limited feature version. If you do not have a high speed internet connection, we will mail you the software.

  4. Can I get the FREE QuickBooks Pro software and lower fees if I apply directly with QuickBooks?
    a) No. If you apply at quickbooks.com, or call their 800 number, or apply through your QuickBooks software interface or, QuickBooks will charge you a $59.95 setup fee, a $19.95 monthly fee and $299 for the software. You must apply for your QuickBooks Merchant Services account thru our office. Call 800-221-0528 to apply, or apply here online.
     
  5. I already have a QuickBooks Merchant Services account. Can I reapply thru your office to get the lower fees and free software?
    a) No. This offer is opened to new merchants only.
     
  6. I already own a copy of QuickBooks. Can I still apply through your office?
    a) Yes. You can also receive another copy of the software if you wish. You will receive the lower fee structure regardless of whether you want another copy of the software.
     
  7. Do I need anything other than QuickBooks software to accept credit cards?
    a) Yes. You need an Internet connection. You can process credit card transactions right within QuickBooks which will connect via the Internet to approve the transactions. You will also be able to process credit cards online through a Virtual Terminal. This is handy if you do not have access to the computer which your QuickBooks software resides on. Transactions processed thru the Virtual Terminal will sync with your QuickBooks program the next time you are able to connect to the Internet with the computer the software is on.

    • To qualify for the lower card-swiped rate you will need either a card reader for your computer, or a credit card terminal, Both are reasonably priced if you do not have one. Contact us for current pricing.
       
  8. Can you send, fax or email me the application?
    a) No. We only take applications online or over the phone. This allows us to answer any questions you may have, explain the program, determine if this type of account will meet your needs, and make sure the application is completed accurately for the underwriters review.
     
  9. How long will it take to do the application?
    a) 10 to 15 minutes providing you have all your business information, owner/office information and banking information at the time of the application.
     
  10. How long does it take to get approved for a merchant account?
    a) Typically one to two business days. If the underwriters need additional information, it can take a few more days. Merchants should always apply for their QuickBooks Merchant Services merchant account two weeks to 30 days before the time they will actually need to accept credit cards. Applying 30 days before actually needing the account is recommended to insure you have received your software and have been properly trained

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QuickBooks Merchant Services is powered  by Innovative Merchant Solutions (IMS) an Intuit Company, ISO/MSP JP Morgan Chase Bank.